Author Archives for: Stephens Engineering

VW Golf gearbox repair

VW Golf Gearbox Repair

This week seems to have been Volkswagen Golf week at the Stephens Engineering workshop as we have been busy with a number of  VW Golf gearbox repair for our customers.

Most of the VW Golf later models have the six or seven speed automatic transmission with a direct sequential/shift gearbox. The VW Golf DSG automatic transmission unit is an exceptional gearbox set, providing the driver with an impressive speed of gear change which is almost instantaneous, similar to a Formula 1 race car. The functionality and performance of the VW Golf DSG automatic transmission gearbox is particularly impressive and in no small part due to Golf automatic transmission unit selecting the next gear in advance of the driver’s change of gear.

The VW Golf with the DSG gearbox utilises a manual gearbox which has been adapted for fast gear shifting by computer and incorporating a dual clutch. A few years ago, parts for the Golf DSG transmission were difficult to source and obtain, requiring the replacement of the complete transmission unit. At the Stephens Engineering workshop, VW Golf gearbox repair is now feasible without having to change the whole transmission unit as virtually all the component parts are now available. In addition, within our specialist machine room, specialist parts can be manufactured.

To repair the VW Golf DSG transmission unit requires care and specialist knowledge of the VW DSG transmission unit and also the ability to programme these later VW Golf models. Stephens Engineering have over 50 years experience in the repair of automatic transmission units and have many years experience carrying out VW Golf gearbox repair within their specialist workshop.

With the team at Stephens Engineering, you can buy a VW Golf, secure in the knowledge that your Golf will be repaired by Stephens Engineering by automatic transmission experts as economically as possible.

For VW Golf gearbox repair choose Stephens Engineering, the Ware automatic transmission repair specialists.

Volvo XC90 Gearbox Repair

Jaguar S Type Gearbox Repair

At Stephens Engineering, we have over 50 years experience of dealing with automatic gearbox problems and the automatic gearbox experts at Stephens Engineering recently carried out a Jaguar S type gearbox repair.

Our customer was happy to report that after the Jaguar S type gearbox repair that the Jaguar was now running and performing like new.

If your Jaguar S type is suffering from gearbox problems, call the automatic gearbox specialists at Stephens Engineering. We offer clear and informative advice and will keep you advised as to what work has been undertaken and what work needs to be undertaken to your automatic transmission; we’ll keep you updated throughout your automatic gearbox repair.

For the automatic transmission team at Stephens Engineering, it’s a matter of professional pride to restore the function and performance of your automatic gearbox. It’s gratifying to receive the following comments from one of our customers, “I can not recommend Stephens Engineering and staff highly enough. If you want your auto box dealt with by knowledgeable, friendly and professional people, go to Stephens Engineering.”

If you need a Jaguar S type gearbox repair, contact the automatic gearbox specialists in Ware to book your vehicle in for specialist attention at Stephens Engineering. With over 50 years of automatic gearbox experience, you know you’re in safe and experienced hands when you bring your car to Stephens Engineering.





2013 Mercedes Sprinter Gearbox Repair

Automatic Gearbox Repairs in Ware

Stephens Engineering are celebrating their 50th year of automatic gearbox repairs in Ware this year. Stephens Engineering was established in 1968 by Bill Stephens and Bill remains the owner and working proprietor within the workshop.

The automatic transmission specialists, Stephens Engineering, have a wealth of experience gained over 50 years in carrying out automatic gearbox repairs since 1968. Our many years of experience in automatic gearbox repair and fault finding makes Stephens Engineering the automatic choice for automatic transmission fault finding.

Since 1968, we have seen a simply amazing evolution of the automatic gearbox and at Stephens Engineering, we pride ourselves on being at the forefront of automatic transmission repair. In our specialist workshop, we repair and rebuild automatic gearboxes. The experienced automatic gearbox repair team work to maintain and repair classic vehicle automatic transmissions. With our wealth of gearbox repair experience, we fault find and repair automatic gearboxes for all makes of motor vehicle from the modern 7 speed automatic gearbox to dual clutch transmissions. Within our specialist automatic gearbox repair workshop, we also are able to manufacture bespoke, precision parts for a complete automatic gearbox repair.

You can rely on our knowledge and experience to keep your vehicle’s automatic gearbox running smoothly. With 50 years experience of automatic gearbox repairs, Stephens Engineering are the automatic choice for your gearbox repair.


2013 Mercedes Sprinter Gearbox Repair

Freelander Gearbox Repair

A 2010 Land Rover Freeland was brought into the workshop and the automatic gearbox specialists at Stephens Engineering carried out a Freelander gearbox repair.

The 2010 Freelander was brought into the workshop with the complaint that there was a violent vibration when the Freelander was pulling from rest.  The Freelander was placed on the ramps within the workshop and then the Freelander was checked on the ramp and this revealed that the vibration was in both the transfer box and the Haldex unit on the rear differential. The Haldex differential unit calculates how much drive should be directed to the rear wheels.

After a thorough inspection on the ramp of the Freeland, we concluded that a failure of the Haldex unit had in turn resulted in the Freelander transfer box being damaged.  The Freelander transfer box was stripped down and on stripping down the Freelander transfer box, we found the damage caused to the transfer box to be beyond economical repair.  The damaged Freelander transfer box was replaced  and the Freelander’s Haldex unit was repaired. The Haldex unit sits between the propshaft and the rear differential , appling the torque to the differential when the vehicle is pulling away or when manoeuvring at speed speeds. As a result, in addition, the Freelander propshaft was checked for damage and wear and then refitted.

The fault codes were cleared and the long road test confirmed that the Freelander gearbox repair had been successful and all was well.

VW Golf gearbox repair

Volkswagen Polo Gearbox Repair

The Stephens Engineering team recently carried out a Volkswagen Polo gearbox repair. The 2013 Volkswagen Polo gearbox repair was undertaken in our specialist workshop after this Volkswagen Polo had broken down. The Volkswagen Polo owner was advised that the breakdown was the due to a fault with the Polo’s mechatronic unit.  This had broken down and the customer had been advised it was the mechatronic unit at fault.

Faults within the mechatronic unit are a common problem with Volkswagen vehicles fitted with a D.S.G. automatic gearbox. DSG automatic gearboxes are a combination of a manual transmission with a dual clutch and electronic control unit.

For Volkswagen vehicles with the DSG automatic gearbox, it is essential that prompt action is taken to quickly and accurately diagnose the fault to avoid possibly unnecessary and expensive vehicle repair costs.

Before the Volkswagen Polo gearbox repair started in the workshop, our expert gearbox technicians spent an hour retrieving all the Volkswagen Polo faults using the ODIS diagnostic tool which is the identical system used in main dealerships for VW, Audi, SEAT & Skoda.

The problem with this 2013 Volkswagen Polo DSG gear box was in fact a fault within the gearbox selection and not a problem with the Volkswagen mechatronic unit as initially thought when the Polo broke down. The Volkswagen Polo gearbox was removed and stripped as the ODIS diagnostic had diagnosed that the selectors were faulty. We replaced the Polo’s selectors and then the VW DSG gearbox was re-fitted.  In addition, we also carried a check on the Polo’s clutch whilst the gearbox had been removed and the clutch was noted to still be quite serviceable.

Finally, a complete re-learn procedure was carried out and to confirm that the fault had been correctly identified and repaired, a long road test was undertaken which confirmed all was well and that the Volkswagen Polo gearbox repair had been successful.

Stephens Engineering, automatic transmission specialists for all your automatic gearbox repairs. Book in your vehicle with the automatic gearbox experts at Stephens Engineering.

Mercedes 220 Cdi Gearbox Repair

The automatic transmission specialists at Stephens Engineering recently carried out a Mercedes 220 Cdi gearbox repair. The Mercedes 220 Cdi was brought into our specialist workshop with the complaint of a rattle from the Mercedes transmission unit when under hard acceleration. The 2013 Mercedes 220 Cdi has a seven speed automatic gearbox.

The Mercedes 220 Cdi was thoroughly checked for anything that might have worked loose or be vibrating within the engine as the Mercedes engine had been repaired previously.

Only when we were sure that the rattle from the Mercedes transmission unit was internal, was the Mercedes 220 Cdi automatic transmission removed.  We removed the Mercedes gearbox sump and after inspection and examination of the gearbox sump, there did not appear to be anything wrong inside the Mercedes gearbox sump.

Next, the Mercedes torque converter was cut open and inspected, the Mercedes torque converters have balance weights fitted internally because of the stop-start technology. Examination of the torque converter revealed that the internal balance weights had worn and the wear to the torque converters’ balance weights resulted in excessive movement within the torque converter. To rectify the Mercedes’ gearbox rattle,  we fitted one of our rebuilt units to the gearbox and then refitted the Mercedes automatic gearbox.

It is crucial for ‘stop-start’ vehicles, such as the Mercedes 220 Cdi, that the correct fluid is used.  The Mercedes was subjected to a long road test which confirmed our fault diagnosis was correct and the Mercedes 220 Cdi gearbox repair had been successful and the vehicle was running now normally without the rattle on hard acceleration.

If your Mercedes 220 Cdi has a rattle during hard acceleration, book your vehicle into the Stephens Engineering workshop and let the automatic transmission experts repair your Mercedes automatic transmission.

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Volvo XC90 Gearbox Repair

BMW Automatic Transmission Problems

In the Stephens Engineering workshop, customers often bring their BMW automatic transmission problems to us for our experience and knowledge  of BMW automatic transmissions.

Over the many years of working on BMW automatic gearboxes, we have seen and solved many common BMW gearbox faults. The General Motors’ automatic transmission is the automatic gearbox fitted to some BMW models. The General Motors’ automatic gearbox is a robust, computer controlled automatic gearbox. The robust and hardworking BMW gearbox can  suffer from torque converter issues at high mileage. In addition, another common BMW gearbox problem is lubrication starvation within  certain areas of the BMW automatic transmission, again when the vehicle has been subjected to high mileage.

When a BMW with a gearbox fault is brought into the Stephens Engineering work, we carry out a through inspection of the BMW automatic transmission and during the rebuild of the BMW transmission, we also update the torque converter and valve body assembly. With our specialist knowledge and experience, we that BMW’s cooler system also requires attention to ensure smooth running of the gearbox and this is an area which we ensure is cleaned thoroughly.

Once the BMW transmission repairs have been completed within the workshop, we road test the BMW with a pressure gauge to confirm that all the BMW’s readings are consistent and in line with manufacturer’s data.

If you are experiencing BMW automatic transmission problems, book in your BMW with the automatic transmission repair experts in Ware and we’ll repair your BMW automatic gearbox so that you can return to effortless motoring.

2013 Mercedes Sprinter Gearbox Repair

Nissan Juke Gearbox Repair

A Nissan Juke gearbox repair was carried out in the Stephens Engineering workshop recently.

The Nissan Juke was brought into the workshop for repair and had been recovered into our workshop as result of several automatic transmission problems affecting the Nissan Juke.

The owner of the Nissan Juke reported that there was a whine and some judder when taking off and that these faults were usually followed by the Nissan Juke stalling.

To begin the Nissan Juke gearbox repair, we removed the Nissan Juke automatic gearbox and stripped the automatic transmission down to undertake a complete inspection of the Nissan Juke gearbox.

At Stephens Engineering, we are automatic transmission experts and our experience of the Nissan Juke automatic transmission and the Nissan  Qashqai automatic transmissions has found that both the Juke and Qashqai automatic transmission units suffer from lack of lubrication and bush wear. With our automatic gearbox knowledge and expertise, at Stephens Engineering in Ware, we are skilled in carrying out several modifications to improve these failures of the Nissan automatic transmission unit. Once the gearbox repairs to the Nissan Juke had been carried out, we set the transmission to run on our dyno tester to monitor noise and performance of the Nissan Juke automatic transmission which in our experience will give the transmission unit a longer life. When an automatic  transmission is refitted, it is important to make sure that the all adaptions carried out to the vehicle, are re-set.

After road testing the vehicle, the Nissan Juke gearbox repair was completed and the vehicle returned to it’s owner.

Volvo XC90 Gearbox Repair

Mercedes B Class Automatic Transmission Repair Testimonial

The automatic transmission experts in the Stephens Engineering workshop recently carried out a Mercedes B Class automatic transmission repair. At Stephens Engineering, we have over 40 years experience in working on and repairing automatic gearboxes and we can justifiably call ourselves automatic transmission repair specialists. We were approached by the owner of the Mercedes B Class after his local garage had diagnosed a fault with the Mercedes B class CVT automatic transmission. We were contacted by the customer when local garages were unable to carry out the Mercedes B Class automatic transmission repair. The B Class Mercedes was brought into the Stephens Engineering workshop and here is what our customer had to say after the Mercedes B Class automatic transmission repair was carried out by Stephens Engineering:

“My B class Mercedes had just completed fifty four thousand miles when it developed a fault with the CVT automatic transmission which was diagnosed by my local garage here in Devon as having a broken drive belt.

 After numerous phone calls it seemed impossible to get this repair done in the West Country. Searching further afield I found Stephens Engineering in Ware who were very knowledgeable and couldn’t have been more helpful.  They carried a perfect repair on the gearbox and kept me informed throughout the whole process. I cannot recommend Stephens engineering highly enough. A remarkable stroke of luck to have found them.”

Is your local garage struggling to repair your automatic transmission? Contact the automatic gearbox specialists at Stephens Engineering and let the experts in automatic transmission repairs get you and vehicle motoring.

Read testimonials from our customers.

mini cooper gearbox repair

Mini Cooper Gearbox Repair

A Mini Cooper gearbox repair was recently carried out by Ware automatic gearbox repair specialists at Stephens Engineering.

The 2003 Mini Cooper was brought into the workshop with a complaint that the Mini Cooper had a very noisy transmission and also, there was a delay in engaging the forward gears. The 2003 Mini Cooper has a C.V.T. which is a constantly variable transmission.

In our experience, the Mini Cooper CVT transmission works extremely hard and the bearings and drum are often found to wear considerably as a result of the drive belt tension. With the Mini Cooper CVT transmission unit, as it wears over time, the Mini gearbox requires careful inspection of all moving parts with the CVT transmission unit.  When we remove and dismantle the Mini Cooper automatic transmission, we often find that it is necessary to replace most of the  moving parts due to the work of this little unit.

Common problems with the Mini Cooper CVT transmission are wear and failure of the drums, the drive chain and all bearings within the Mini Cooper gearbox, as was the case with this 2003 Mini Cooper gearbox repair.

The Mini Cooper gearbox was refitted, after re-assembly and replacement of the worn drums, drive chain and bearings.

To ensure smooth running of the repaired Mini Cooper gearbox, it is crucial to set the vehicle adaptations to its control unit and finally a long road test allows the vehicle to finish its relearning procedure and confirmed that the Mini Cooper gearbox repair had been completed successfully and the vehicle was running smoothly again.

Does your Mini Cooper have a noisy transmission? Are you experiencing a delay in your Mini Cooper engaging forward gears? Book your Mini Cooper into Stephens Engineering, the automatic transmission specialists in Ware and return to smooth motoring.