I have been in the motor trade all my life, as i know you have, and indeed we have had many dealings over the years, however it would be remiss of me not to mention the breath of fresh air your son Jason brought to my everyday dealings, as you will be aware he tried everything possible to solve the problem with the above mentioned car, and like several before and after him he was unable to do so. However unlike others, he refused to charge me for something he could not solve.
It was impressive, he was polite and honest from start to finish, and a pleasure to speak to. Even though as you can imagine, the car has stressed me out, and 5 weeks later it still is! I would like to thank him, and commend you on the way you have taught him, like I said he brings a breath of fresh air to motor trade .
